Method of Payments: 

I accept all major credit cards, Venom, PayPal, Check (Payable to Colorful Hair Studio) and Cash

 

Cancellation Policy:

Colorful Hair Studio, understands issues arise and I believe in being fair.  If you choose to cancel less than 24 hours prior to appointment, it will result in a charge of 50% of the service.

ALL NO SHOWS will be charged 100% of service, and will be asked to pre-pay before rebooking.
This will allow for clients that are waiting to get in sooner and or clients who might be waiting on my cancellation list.
 
Also, a deposit of $50 will be required to secure any appointments over three hours long and will be credited to your service total.

In Inclement Weather:

 I DO NOT want you coming out. I will contact you and reschedule if needed. If you feel that you are unable to make it, and I am open for business, this policy will not apply either. Please note that cancellations can only be made by calling 574-213-3261 or email me at Libby@colorfulhairbylibby.com  

Late Arrivals:

If you think you may be late for your appointment, please call the studio at 574-213-3261 and let me know.  If you show up late for your appointment, your services may be changed to fit the remaining time. If you are 15 minutes late we will need to reschedule for a future appointment and charge a late fee of $15.

 

No Shows:

If you do not show up for your scheduled appointment, without contacting the studio to cancel, you will be subject to pay the FULL AMOUNT of the services reserved. You will also be required to have a credit card on file to secure any future bookings. Clients who NO SHOW on more than one occasion will be required to pay in full before any appointments are booked.

 

Services:

Please note for everyones comfort and safety and to be able to enjoy their time here at Colorful Hair Studio. I ask that small children be supervised by an adult or when possible be left at home.

There is a NO REFUND policy on services completed at my studio. I guarantee ALL services up to 7 days. If any issues arise please contact me at the studio immediately as I value you as my guest.

 

Products:

Unused/unopened retail products/tools may be refunded within 7 days of purchase. I offer an exchange or studio credit for up to 14 days. Used products and tools may only be exchanged or credited.

Puppy Lovers!:

I love them too BUT per State Board Code I can't have them here, so PLEASE LEAVE THEM AT HOME. If not, this could result in you having to miss or cancel your appointment, policy fees will be applied. 

* Service animals are Welcome!* This restriction also applies to cats, birds, and any other animals.

Colorful Hair Studio

1507-B S Main St

Goshen, IN 46526

libby@colorfulhairbylibby.com

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